![]() In this 5-part course by EdApp, learners will see how emotional intelligence can help in handling objections in a professional and courteous way. While most people favor cognitive intelligence, having the ability to manage and understand your emotions is an important skill to have when dealing with people and can affect how you communicate with others. Handling Objections with Emotional Intelligence ![]() Scope: Active listening techniques, types of listening, benefits of active listening, goals & outcomes of active listeningĥ. In fact, it has been reported that microlearning makes the transfer of learning 17% more efficient, and over 90% of L&D professionals prefer it over traditional eLearning development, while companies that have adopted microlearning immediately experienced higher engagement rates. This means that relevant key concepts are presented in bite-sized chunks so that information can be easily absorbed and stored in long-term memory. To fully grasp the concept of active listening, it strips down the fundamentals of this skill by outlining the goals and outcomes, along with helpful techniques and examples.ĮdApp uses a microlearning design model so learners can understand and retain information better. It then proceeds by discussing the different types of listening and cues and makes learners reflect on what kind of listener they are. This course kicks off by defining what active listening is and the benefits that one can reap from mastering this skill. In this course, you’ll learn the importance of active listening together with various strategies to develop active listening skills and better communicate with others. Improving Your Active Listening SkillsĬommunication is a two-way street, but more emphasis is usually placed on talking and not listening. Scope: Developing communication skills, public speaking, virtual communication, tips for effective communicationĢ. Along with its Canva integration, you can ensure that your lessons are not just informative but aesthetically pleasing to better engage learners with your training material. Worried about not having any design expertise? The built-in authoring tool is beginner-friendly and features a simple drag and drop mechanism and template library. They’re free for anyone to use, edit, and deploy as part of EdApp’s mission to democratize learning. ![]() This course is just one of the hundreds that you’ll find in EdApp’s content library, which are made by expert instructional designers and thought leaders. To check for knowledge retention and understanding, there’s an interactive quiz at the end of the course for a complete learning experience. Not only does it tackle public speaking but also personal and virtual communication, which is especially helpful at a time when most people are working remotely. Here, learners will discover practical tips they can immediately apply to improve their communication and non-verbal communication skills in all kinds of situations. This course is intended to develop verbal communication skills at any level. EdApp’s Effective Communication is all about helping learners make meaningful conversations, whether it be remotely or in person.
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